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Item will be shipped within 1 business day of receiving payment. Returns for refund (less shipping) or exchange are accepted on listed priced items if returned within 14 days of our outbound shipment. Returns for store credit or exchange on listed priced items or best offer items can be made if returned 14-30 days of our outbound shipment. Returns must be returned within 7 business days of Return Authorization number issued. Item must be returned in new condition, with no rips, marks, scuffs, stains, odors or other sign of wear. This includes boot bottoms so we suggest you try boots on in a carpeted area. All tags must still be attached in original manner. Boot returns and other boxed items must be inside the untapped and undamaged boot box in which they were originally packaged. Please do not tape or attach postage directly to the boot box. Damaged shoe or product boxes will be subject to a $3.50 fee. Exchanges honored when item is available, otherwise, store credit will be issued. Buyer pays shipping on exchanged items. No returns on auction items, used or consignment items. Please note that depending on your credit card company; it may take up to one week for the credit to post to your account. Please email or call for a Return Authorization number, 1-877-322-8503.
The Wire Horse is a family owned tack & supply that features a full line of clothing, equipment and supplies for the horse and rider. We are proud to be authorized dealers for the leading companies in the industry, including, Ariat, Justin Boot Co, Dan Post, Hobby Horse, Cruel Girl, Wrangler, Cowboy & Cowgirl Hardware, Tucker Saddles, Circle Y, Montana Silver, Bailey, Devonaire, Weatherbeeta and many, many more. Our mission is to provide our customers with quality products and outstanding customer service.
Please contact us with any questions or for combined or international shipping.