1.Q: How do I pay for my purchase?A: we accept the payment method.Paypal2.Q: When will the item be shipped out?A: The item will be shipped within 2 business day once payment completed.3.Q: Where do you ship from?A:The item ships from Beijing.4.Q:how lone will it take to receive the item ?
|Destination ||US, Canada ||AU and UK ||Other countries |
|Shipping Time ||10-25business days ||15-30 business days ||3-6 weeks |
|Delivery Time ||Monday – Friday (GMT +8:00) |
|Shipping Address ||Your Latest Paypal shipping address |
|Shipping Method ||Regular Post service(Airmail) |
5.Q: How do I return an item?A: Items must be returned within 30days. Refunds will be given as money back. Please contact our customer service before you return an item.6.Q: How to solve the problem of losing package?A: We will resend a new item or give a refund to you as compensation once we confirm the problem7.Q: How to solve the problem of broken package?A: We will resend a new item or give a refund to you as compensation once we confirm the problem8.Q: These questions for example: is this original or what is the material and so on ?A: Please see the description firstly. If not sure, please contact our customer service .9.Q: Where is my tracking number?A: Please log on your account. Click "my ebay"---"my summary", or open your emailbox and find the shipping notification email10.Q:What's the working time of customer service?A:Monday-Friday, 9:00 am - 6:00 pm (GMT +8:00)