Payment: Immediate payment is required. We accept PayPal as the means of payment. Visa, Master Card, American Express, Discover, and echeck
Shipping: It is the buyer's responsibility to know their local and national laws and regulations prior to purchasing an item. Domestic: We ship within 1 business day after your purchase. Average domestic delivery is 3-5 business days. International: Please anticipate 5-10 business days for international delivery, although customs has added 2-3 weeks to the standard delivery. Tracking is only available with Express delivery. Note: We cannot sell knives or Airsoft Guns to the UK or countries where it is forbidden. We are not responsible for any packages seized by customs. We are unable to ship to the following Countries: Belarus, Russia, Ukraine.
Returns & Exchanges: Item must be returned within 30 days after purchase. There is a 15% restocking fee on ALL items returned unless the item is damaged. Refund will be given as money back less the 15% restocking fee and our original shipping fee even if the item offered free shipping. Items must be accompanied with original receipt, be Unused/Unopen and have a Return Authorization number from Outfitter Country. If item is defective a replacement will be shipped upon receipt of defective unit.
Customer Service: We take customer service very seriously and we will do whatever it takes to make you a repeat customer. Please contact us right away (via eBay Messages) if you have any questions, concerns or issues about your purchase prior to leaving feedback. We strive for five stars from you in feedback and will work hard to earn it