|Condition:||New: A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable). Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag. See the seller's listing for full details. See all condition definitions- opens in a new window or tab ... Read moreabout the condition||Brand:||KATADYN|
| Contact Us: |
(1)If there's any problem, please do not hesitate to contact us by ebay message, we will reply you within 1 business day. (not include Public holiday)
(2). Work Hours: Monday to Friday 9am-6pm est
(3). If you don't get response within 1-2 business days, please check your eBay email or My Messages in case your email provider has an overly-aggressive spam filter blocking eBay or my emails. Please add us in your contact and email us again.
(1). We accept PayPal only (immediate payments)
(2). We only ship the item to your Paypal address for fast and accurate shipment. If you want to change the address, please add a note when you make the payment. after you have paid.
(1). Our shipping rates include the cost of shipping, handling, packaging and related manpower costs.
(2). We are not responsible for undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address supplied by buyer. Any non-received items caused by invalid address registered on PayPal are not in our full refund or replacement policy.
(3). Items are generally shipped out with 2 business day after your payment has been cleared (Sat. & Sun. & Public holiday excluded.)
(4). Orders from the United States will all be shipped out via USPS. The shipment usually takes 2-4 business days(Saturday and Sunday & Public holiday excluded), if you need the item urgently, please contact us for detail before purchase.
(5). Local pick up is not available.
Return & Refund policy:
(1). We fully guarantee our items. All items are in brand new condition unless specified otherwise elsewhere in the description.
(2). All returns - defective or otherwise - have to be pre-authorized. Please contact us to get an authorization and returning address before sending the item back.
(3). In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements.
(4). Replacement will be made upon receipt of the returned item.
Feedback & detailed Seller Rating:
We are transnational corporations, only strive for 5 star positive feedback and will try our best to offer the best service to our buyer. Please email us before leaving negative feedback or open any dispute and please give us 2 business days to resolve the complaint to your satisfaction.