We accept payment via PayPal (including credit card payment / bank transfer via PayPal). Payments are expected within 4 days once the auction ended. Please note that the unpaid item alert process will commence after four days if payment has not been received. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are at buyer's responsibility. Please check with your country's customs office to determine if there are additional costs before bidding. These charges are normally collected by the delivering freight (shipping) companies when you pick up the item.
All orders will be shipped out the same day or within the next business day after payment received / eCheck cleared. For standard shipment chosen, the orders will be sent by Hong Kong Post registered airmail with tracking number provided. For most countries, the standard delivery lead time will be around 7 to 14 business days. However, due to strict customs inspection, the delivery lead time for Spain, Italy, Russia and South America may take up to 3 to 4 weeks. For expedited shipment chosen (US/Australia/Canada), the delivery lead time will be around 2 to 4 business days. Items will be sent to buyer's verified PayPal shipping address. If you wish to change the shipping address, please notify us by eBay message immediately after payment. Otherwise we cannot guarantee for the change.
We offer a 30-days money back guarantee should you be unhappy with the item for any reasons. Simply return your purchase within 30 days of receipt of your item. Please note the original shipping cost will not be refunded and the shipping costs incurred for sending back the items will be at buyer's expenses. Returned items must be in original conditions.
Customer's satisfaction is our topmost concern. Your questions and enquiries are always welcome. Just leave us a message through eBay, we will reply as soon as possible. We will leave feedback once payment is received. If our products and service are satisfactory, please also leave us a positive feedback. This is a strong encouragement to us. For any problems encountered during your shopping, please let us know and we are pleased to solve and fix.