Returns & Exchanges 30-Day Return Policy for most items: Just be sure the item is in new, re-saleable condition and in its original packaging. For example, if your boots or shoes shipped to you in a nice branded shoe box, you must return that box with your boots inside the original corrugated box we shipped it in and the boots must not be scuffed, worn or have dirt on the sole. No returns on food, underwear, swimwear, medical products, health and beauty aids, and select other items. No RMA number needed: Don’t like it or doesn’t fit? Simply fill out the very short form included with every item and ship it back to us. No need to call or email us for a return authorization. Do-it-Yourself Exchanges: We understand that buying clothing and footwear online can result in sizing or fit issues. If your item does not fit, just return it and buy the correct size or color from us on eBay. 15 percent restocking fee: All returns are subject to a 15 percent restocking fee. (Fee does not apply to exchanges.) Shipping, including return shipping, is the responsibility of the buyer. If your item shipped with free shipping, we reserve the right to subtract the cost of shipping from your refund. Did we make a mistake? If you need to make a return because we sent you an item, color or size that you did not order, contact us using the Ask a Question link in any listing or toll free at 877-41-DAVES between 9 a.m. and 5 p.m. and put one of our great customer service people to work fixing it. Questions? Please visit or for further details.